Green Elms Medical CentreTel: 01255 207660
Nayland Drive SurgeryTel: 01255 207680
Between the hours of 6.30pm 08.00am on weekdays, weekends and bank holidays, the care of patients is the responsibility of North East Essex Clinical Commissioning Group.
The service is currently provided by Harmoni, if you require urgent medical attention, phone the usual surgery number and your call will be automatically transferred to Harmoni.
In the case of urgent need when the practice is closed you can call NHS 111 (Tel: 111.)
The NHS 111 service is staffed by a team of fully trained advisers, supported by experienced nurses and paramedics. They will ask you questions to assess your symptoms, then give you the healthcare advice you need or direct you straightaway to the local service that can help you best. That could be A&E, an out-of-hours doctor, an urgent care centre or a walk-in centre, a community nurse, an emergency dentist or a late-opening chemist.
Where possible, the NHS 111 team will book you an appointment or transfer you directly to the people you need to speak to.
If NHS 111 advisers think you need an ambulance, they will immediately arrange for one to be sent to you.
Calls to 111 are recorded. All calls and the records created are maintained securely, and will only be shared with others directly involved with your care.
Please do not ask to see a doctor out of hours unless you genuinely cannot wait until the surgery re-opens.
Call 999 in an emergency. Chest pains and / or shortness of breath constitute an emergency.
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